As evidenced by numerous mystery shoppers, client reviews and employer's feedback and promotions. Have had the opportunity to train management and corporate staff in how to interact with clients, what an unhappy client requires, and overall diplomacy and creating a personal relationship.
Once saved workplace from a hefty fine for a failed mystery shop. Mystery Shopper stated, "Had I not received that high degree of service from Megan, this would have been a fail." Proud Meg. *applause*